2017 D23 Expo Things To Know

TICKETS & ADMISSION

Purchasing D23 Expo Tickets
Tickets in advance of the event will only be available online.You can purchase your tickets here.
You must complete the entire transaction process in order to reserve your ticket(s). PLEASE NOTE: Your transaction may time out and reset after 10 minutes. Limited quantities available. D23 Expo tickets will be distributed on a first come, first serve basis.
D23 Expo tickets will be sent out to U.S. residents several weeks prior to the event. All other online tickets will be available for pick-up at Will Call located in the lobby of the Anaheim Convention Center.

UPDATE (5/5/17):  As of 5/5/17 Saturday only tickets are sold out.
 
Children’s Tickets
There are specially priced children’s tickets available for those ages 3 – 9. Children under three receive complimentary admission to D23 Expo.

D23 Expo Ticket Discounts
Discounted tickets are available only to D23 Members. Click here to join today!
No group or military discounts are available for D23 Expo.

Credentials
All D23 Expo guests will be issued an event credential that should be shown at all times and is required to enter, leave, and return to the event.

Will Call 
Will call will be available for guests to pick up event credentials prior to D23 Expo.UPDATE 5/17:

Will Call will be available for guests to pick up event credentials prior to D23 Expo starting on Thursday, July 13 at 10:00 a.m. Will Call is located at the Arena Box Office at the Anaheim Convention Center. Will Call hours of operation are as follows:
Thursday, July 13, 10:00 a.m. – 8:00 p.m.
Friday, July 14 – Saturday, July 15: 7:00 a.m. – 7:00 p.m.
Sunday, July 16, 8:00 a.m. – 5:00 p.m.

Note: For the safety of all event attendees, all guests will be subject to a bag check and security screening process at the entrance of the event.
VENUE INFORMATION
D23 Expo is held at the Anaheim Convention Center. Check back soon for information regarding the venue, hours of operation, and parking.
UPDATED 5/17:
Hours
Show Floor Hours: 9:00 a.m. – 7:00 p.m.
Parking
Public parking is available at the Anaheim Convention Center for a nominal fee. The convention center accepts Visa, Mastercard, and cash for parking. Please allow ample time for parking, as some lots may be off site and will have shuttle service to the convention center entrance. Your parking ticket is valid for one-time, same-day entry only, so in-and-out privileges are not allowed. Overnight parking is strictly prohibited at the Anaheim Convention Center.
ON SITE SERVICES
Check back soon for information about services that will be available on site for the next D23 Expo.

FOOD & RETAIL
Food and Beverage
No outside food, beverages, or coolers are allowed at D23 Expo. However, exceptions will be made for attendees with special dietary needs, including food allergies and baby food/formula.
Food and Beverage options will be available on site. Stay tuned for more details.

Shopping & Retailers
In addition to an expansive selection of Disney, Pixar, Star Wars, and Marvel merchandise, a large selection of collectors and retailers will also be offering shopping opportunities at D23 Expo.

PAYMENT METHODS

Checks, Traveler’s Checks, and Money Orders
Traveler’s checks will be accepted at D23 Expo retail locations and box office, but checks and money orders are not accepted.
Credit Cards
The D23 Expo accepts MasterCard, Visa, and American Express credit cards at various retail and box office locations. However, acceptable forms of payment may vary by participating partners and retailers.

ACCESSIBILITY
Guests with Disabilities
D23 Expo is happy to accommodate guests with special needs, including wheelchairs, and their service animals. Stay tuned for more details.
Strollers and Wheelchairs
Strollers and wheelchairs are not available for rent. If you are bringing a stroller and would like to attend a seminar or presentation, there will be designated areas for parking your stroller. Please do not leave any valuables with your stroller, as the D23 Expo is not responsible for any personal items that are lost, stolen, or broken.

FAMILIES & CHILDREN
Lost Children
Please arrange in advance a meeting place and time in the event those in your party become separated. We are unable to page for separated party members. We suggest that you write your cell phone number on your child’s event credential in case your child becomes separated from you.

D23 MEMBERS
Charter Member Lounge
Those D23 Members who joined The Official Disney Fan Club in its first year will enjoy exclusive Charter-Member-Only benefits at the D23 Expo. Stay tuned for more details!
Updated 4/17
D23 Charter Members (who joined in 2009 and have maintained their Gold Membership status) will have access to a private lounge off the show floor, where they can relax and purchase food and beverages. Charter Members who are D23 Gold Members will be allowed to bring up to (one) guest into the lounge with them. Charter Members who are Gold Family Members will be allowed to bring up to (three) guests into the lounge with them. Members will be required to show Valid ID and active D23 Gold Membership Card to receive access into the lounge.

D23 Gold & Gold Family Members Benefits
Guests who are Gold or Gold Family Members at the time of D23 Expo 2017 will enjoy the following benefits at this year’s event.

1. Priority seating for presentations in Hall D23 and the D23 Expo Arena. There are a limited number of priority seats available to D23 Gold and Gold Family members in Hall D23 and the D23 Expo Arena during the weekend. These seats will be made available on a first come first serve basis via a separate line. Gold Members will be allowed to bring up to (one) guest into the line with them. Gold Family Members will be allowed to bring up to (three) guests into the line with them. Members will be required to show Valid ID and active D23 Gold Membership Card prior to line access. Once all priority seats have been accounted for in that separate line, D23 Gold and Gold Family members will be advised to join in the general seating line.
2. A complimentary Expo-exclusive print. All current D23 Gold and Gold Family Members will have the opportunity to redeem a special Expo-exclusive print. Guests may pick up this complimentary gift at the StagePass booth during event weekend. Hours of redemption and more details regarding this special gift are forthcoming. Please note: You must redeem your gift in person during the designated hours of operation at D23 Expo 2017. One gift per membership card. This gift will not be made available or shipped out to any guests for any reason. A valid ID, your active Gold Membership Card and 2017 event ticket will be required for pickup.
3. Special offers and discounts from Disney partners. A complete list of special offers such as member only discounts, gift with purchase opportunities, and exclusive merchandise will be made available to members within the D23 Expo 2017 Official Souvenir Guide, Mobile App, and on D23expo.com prior to the event. Examples of this year’s participating D23 Expo Disney Partners includes Havaianas, Ozobot, Steiff, and Thomas Kinkade. Members will be required to show Valid ID and active D23 Gold Membership Card to redeem these special offers. Offers are subject to change.

Remember to take your D23 Membership card with you to D23 Expo 2017 in order to take part in the above benefits. Benefits are for the one named D23 Gold or Gold Family Card-holder and will not be extended to card-holder’s guests, regardless of membership type, except as noted. As noted in all instances above, a valid ID will also be required. 

D23 Members
D23 Members should bring their D23 Membership card with them, as well as a valid photo ID for early admission to the D23 Expo, to purchase special D23 Member-exclusive merchandise and for other D23 benefits.

PRESENTATIONS & QUEUES
Overnight Queueing
While we do not encourage guests to wait overnight for sessions, to ensure guest safety, advanced lineups will be monitored by D23 Expo staff. Please stay tuned for more details.
Presentations, Signings, and Scheduled Events
All schedules, presentations, and special guests are subject to change without notice. Signing opportunities and presentation seating are offered on a first-come, first-served basis.

STOREPASS & STAGEPASS
StorePass
StorePass was introduced at select D23 Expo locations in 2015 in an effort to minimize wait times for our guests. Please stay tuned for more details.
StagePass Tickets
StagePass allows guests a guaranteed seat at select sessions at D23 Expo. StagePass tickets are very limited and are offered at no additional charge. Please stay tuned for more details.

D23 EXPO POLICIES

Alcoholic Beverage Policy
Alcoholic beverages are not sold and are not allowed at the D23 Expo.
Autograph Signing Policy
We ask that you bring no personal items to be signed. Artists will only sign event merchandise purchased on the day of the event. A valid D23 Expo receipt may be required as proof of purchase.

Costume Information
All event attendees—including adults—may attend the D23 Expo dressed as their favorite Disney, Marvel and Star Wars Characters. Attendees in costume must adhere to the following guidelines:

• Costumes should be family-friendly and may not be obstructive, offensive, or violent. Guests may wear masks. However, masks must not obstruct vision and eyes must be visible at all times.
• Guests who dress like Disney Characters may not pretend or imply that they are an official Disney Character. Creating lines or collecting money for pictures and/or signed autographs is not permitted.
• Costumes should not drag on the ground.
• Costumes should not contain sharp objects, pointed objects, or materials that may accidentally strike another guest.
• Costumes should not contain any weapons that resemble or could easily be mistaken for an actual weapon.
• Guests who do not adhere to these guidelines may be refused entry into the event unless his or her costume can be modified to meet the above standards. The appropriateness of the guest costume will be determined by Disney in its sole discretion.

Dress Code
In keeping with our family-friendly atmosphere, and for health and safety reasons, D23 Expo enforces a dress code. Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar, or offensive language or graphics is not permitted at any time. Admission to D23 Expo may be denied if clothing is deemed by D23 Expo management to be inappropriate. Comfortable clothing and footwear are recommended.
Pets
Pets are not permitted at D23 Expo, with the exception of guide, signal, or service animals (as defined by state and local laws).
Photography/Video Policy
Photography and videography may be prohibited at select venues, screenings and presentations. For the safety, security, and comfort of our guests, selfie sticks and drones are not allowed at D23 Expo.
Smoking Policy
D23 Expo is a non-smoking event. Smoking and e-cigarettes will only be allowed in designated areas.

HOTELS & TRANSPORTATION  
Hotel Accommodations
Let us help you plan for your trip! Book your hotel reservations here to take advantage of special offers from nearby properties, specifically for our D23 Expo guests. Reserve your rooms today, and get ready for what is sure to be an unforgettable weekend of once-in-a-lifetime Disney experiences.
DISCOUNTS & OFFERS  
D23 Expo Ticket Discounts
Discounted tickets are available only to D23 Members. Click here to join today!
No group or military discounts are available for D23 Expo.  
Disneyland® Resort Theme Park Tickets
Our friends at Disneyland Resort are extending a special offer for discounted park tickets during your time at the Expo. The tickets will be available soon. Check back soon for more details!
Hotel Offers for D23 Expo Attendees
Take advantage of special hotel offers for D23 Expo attendees! See Hotel Accomodations for more information.